Service Charges: Minimum 1 hour travel AND 1 hour on site charge.
Payment required on or prior to completion.
Labour time: $200 / hr +GST - Minimum 1 hour charge, ½ hour increments thereafter.
Travel time: $100 / hr +GST. Minimum 1 hour charge.

Technical Service Request
Company Name  
First Name  
Last Name  
Email  
Phone  
State   
Machine Model  
Description of fault   
Priority   
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Terms and Conditions: (“Proof of Purchase” is required for repairs claim under warranty). Please note: Our company policy requires that all service calls be paid for on the day of completion. Please ensure you have your credit card details available for our technician to process your payment. If another method of payment is required, please advise prior to your appointment by calling our Accounts Department on (02) 9684 2400.

GRAVOTECH CANNOT BE HELD RESPONSIBLE FOR DAMAGES TO REPAIR ITEMS DURING TRANSPORTATION.